Unitron’s Experience Innovations can help you break free from the status quo to provide an exceptional hearing care experience.

Did you know that 80% of consumers are more likely to make a purchase when brands offer personalised experiences?1 By enhancing the hearing care journey, you can increase client satisfaction and keep them coming back. Unitron equips you with a suite of tools and features that we call Experience Innovations. Each one is designed to help you deliver highly personalised care and nurture client loyalty. 

  • Saving time, minimising follow-up appointments, and allowing you to fit more clients
  • Helping you offer more proactive, personalised counseling
  • Empowering clients to customise their hearing solutions
  • Providing greater support to first-time wearers
  • Offering clients valuable insights and perspectives on their needs
  • Fostering guidance and understanding to help clients avoid potential pitfalls

Unitron’s Experience Innovations help you optimise and personalise the entire hearing care journey from the very first fit and beyond. Designed to support you and your clients throughout the hearing care journey, our Performance Tracking innovations provide data-driven insights and our Continuous Care features help clients get the most from their hearing care solutions. 

Our Performance Tracking innovations feature data driven insights for both you and your clients that reinforce your counselling, and help your clients make informed decisions. Our Performance Tracking features include Log It All, FLEX:TRIAL and Ratings.

Helps you and your clients understand their listening lifestyle based on real-world data so you can counsel your clients to make the best-informed decisions about their hearing care.

Your advantage: More confidence when making technology level recommendations thanks to evidence-based data.

Log It All is just one of Unitron’s powerful Experience Innovations. Download our one-pager to learn more or watch our explainer video below. 

Extends the hearing test with a real-world assessment that allows your clients to experience the benefits of amplification in the places they live, work and play.

Your advantage: offer a unique trial experience without keeping a large inventory on hand. 

FLEX:TRIAL is just one of Unitron’s powerful Experience Innovations. Download our one-pager to learn more.

Allows your clients to submit their in-the-moment impressions describing their hearing experience – no need to try and recall their experiences weeks later.

Your advantage: Unitron technology captures the context for each rating, including settings and listening environment, and Unitron TrueFit fitting software generates solutions to help resolve issues, so you can counsel with greater efficiency and accuracy.  

Ratings is just one of Unitron’s powerful Experience Innovations. Download our one-pager to learn more.

Unitron’s Continuous Care Experience Innovations feature tools that make it easy for you to provide ongoing support, instruction and encouragement to help your clients get the most from their hearing aids every day. Our Continuous Care innovations include FLEX:UPGRADE, Coach and Remote Adjust.

Gives clients the opportunity to upgrade to a higher technology level as lifestyle and hearing needs evolve over time, with no need to swap hearing instruments.

Your advantage: Create new opportunities for incremental revenue.

FLEX:UPGRADE is just one of Unitron’s powerful Experience Innovations. Download our one-pager to learn more.

Supports clients with personalised tips and information delivered to their smartphones, plus important reminders about cleaning and care.

Your advantage: Reinforce your counseling and create a unique client experience.

Coach is just one of Unitron’s powerful Experience Innovations. Download our one-pager to learn more.

Allows you to make adjustments remotely in Unitron’s TrueFit fitting software and send them along with a personalised message to clients’ phones where they can accept and apply the changes to their hearing instruments.

Your advantage: Service clients quickly and efficiently without using up appointment slots


Remote adjust is just one of Unitron’s powerful Experience Innovations. Download our one-pager to learn more.

It’s time to say goodbye to the status quo. Contact your Unitron representative today to explore the ways Unitron’s Performance Tracking and Continuous Care features can help you provide a personalised hearing care experience that stands apart.

1 Epsilon, 2018