- Select a different NOAH client record. The client record could be damaged and this will cause Unitron TrueFit to fail
- Uninstalling and reinstalling may fix this issue. Uninstall Unitron TrueFit using the Windows Start > Settings > Control Panel > Add or Remove Programs or Start > Control Panel > Uninstall a program option. When the uninstall is complete, Unitron TrueFit can then be reinstalled using the installation CDs.
If you have tried all of the above and are still presented with an exception report window, please click on the Help > Support > Generate Support Package menu option and email the resulting zip file to Unitron for support. A screen shot of the error is often very helpful in solving the issue. To capture a screen shot, click the PrtScn button on your keyboard, paste the image into Windows Paint then save the file and include it with your email.
The Unitron support team is here to help. Learn more about important topics and find resources that will help you with all of your Unitron products.