Consumer site
A Sonova brand

Were you looking for the following?

I can't detect hearing aids using the iCube II

Ensure iCube II is powered on and the battery is charged.


Enable iCube II in Options > iCube Configuration.


Use the iCube II dedicated dongle.


Ensure iCube II is positioned within ~10 meters of the programming computer.


Run an iCube II check which can be found in the Options > iCube Configuration menu. If the iCubeII check kcannot locate the iCube II, try deleting the iCube II from Unitron TrueFit and adding it back again using the Add iCube... button.


Note: The original iCube is not compatible with Tempus products.


If you have tried all of the above and are still unable to fix the problem, please contact Unitron for support.



This website or application uses cookies.  In order to find out more about our use of cookies, please consult our Cookie PolicyFor general information about cookies, please visit