November 21, 2013 – Kitchener, Canada – Unitron announced today its UK organization has once again been recognized with ISHAA’s (Irish Society of Hearing Aid Audiologists) ‘Best Customer Service Award’ presented at the ISHAA’s inaugural awards ceremony, held November 9th in Dublin. The ISHAA voting members represent private and public Irish hearing healthcare markets.
Unitron also took home the ISHAA’s award for ‘Best Mid-Level Hearing Instrument’ and Gareth Wilkinson, Regional Sales
Manager, was honored with ‘Best Representative’.
“We are very pleased to present Unitron with the Best Customer Service Award for the second year running,” says Derek Lacey, ISHAA Director. “The Unitron organization exemplifies the kind of attention to detail and customer service our membership so greatly values. They are the company best known for applying that personal touch to their service and willing to go above and beyond in their efforts to make it easy to do business with them.”
ISHAA is the body recognised by the Department of Social Protection to represent qualified Hearing Aid Audiologists in the State regarding the Treatment Benefit Scheme. The Society also has the object of establishing and maintaining high standards of practice among Hearing Aid Audiologists by the institution and administration of rules and such regulations for its members as may be deemed appropriate. It is involved in accreditation and education of Hearing Aid Audiologists in Private Practice in the Republic of Ireland.
“Our team at Unitron shares a common purpose to create a customer-focused culture that empowers every employee to create the best possible experience for our customers,” said Philip Stores, Managing Director, Unitron UK. “To once again be awarded with ISHAA’s ‘Best Customer Service Award” is tremendously satisfying and inspires our team to continue on this mission. We wish to thank all of our customers across Ireland for their continued support.”
Unitron is a global company that understands the hearing healthcare business is built on strong, personal relationships. We work closely with hearing healthcare professionals to improve the lives of people with hearing loss. A member of the Sonova Group, Unitron has a proven track record of developing hearing innovations that provide natural sound with exceptional speech understanding. Headquartered in Canada, Unitron distributes its full line of hearing instruments to customers in over 60 countries. For more information, please visit us on the web at unitron.com/us.
Ann Marie Lang
Corporate Media Relations
(519) 895-0100 ext. 2104