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Frequently asked questions
Your hearing healthcare professional is a great resource for most of your hearing-related questions, but check here first for the answers to many commonly asked ones.

How do I know if I have a hearing loss?

Signs of hearing loss include:

  • Having to ask others to repeat themselves often.
  • Difficulty following conversations with background noise or in group situations.
  • Finding children’s and women’s voices difficult to hear.
  • Having the TV or radio turned up louder than normal.

Our hearing loss self assessment can guide you through an initial assessment and help determine if you should contact a hearing healthcare professional for further assistance.

Will my hearing aids restore my hearing to normal, like my eyeglasses do for vision loss?

Hearing aids don’t result in completely normal hearing. Even though they make sounds louder, the louder sounds are still sent to damaged hair cells in the cochlea. Fitting a hearing aid to a sensorineural hearing loss with damaged hair cells is like fitting eye glasses on someone with damage to the retina. Fitting a conductive hearing loss, where hair cells are intact, is more like fitting glasses. While damaged hair cells cannot be replaced, hearing aids greatly improve your ability to hear and can dramatically enhance your quality of life.

Can I purchase hearing aids directly from Unitron?

No, you cannot purchase hearing aids directly from Unitron. They should be purchased through a hearing healthcare professional, who is specially trained to test hearing and to fit you with the right hearing aids, as well as provide expert advice.


Consumer notice: The importance of purchasing Unitron aids through an authorized hearing healthcare professional.

Unitron creates world-class hearing solutions for people with hearing loss. We offer our products through reputable, qualified hearing healthcare professionals and distributors, whose specialized training and expertise are critical to the successful use of hearing aids. For this reason, Unitron hearing aids should be purchased through hearing healthcare professionals who sell Unitron products through in-person consultations. We recommend that you do not purchase hearing aids through Internet retailers, or online catalogs and mail orders, but instead seek the advice and services of an authorized Unitron hearing healthcare professional. We would also like you to be aware that there are Internet retailers who sell Unitron hearing aids who are not trained or authorized by Unitron to do so.

Can I try out hearing aids before I commit to buying them?

We offer a great try-before-you-buy program. It allows you to take home and try out hearing aids at different levels of performance in the actual situations you need them. You decide what works best for you - before committing to buying a thing. Then, once you have made a purchase decision, many hearing healthcare professionals offer a trial period so you can try hearing aids out for 30 to 6o days, during which they can be returned for a refund. During this time, the hearing healthcare provider can adjust the hearing aids to provide optimal comfort and sound so you can experience what it is like to wear hearing aids every day.

Is it difficult to adjust to wearing hearing aids?

Wearing hearing aids for the first time requires that you re-learn how to hear: you can expect a short adjustment period. This experience will be different for everyone. Talk to your hearing healthcare professional about any concerns that you have. Be patient and stick with it – you’ll be enjoying the benefits soon.

Learn about adapting to your hearing aids.

Will my ears feel sore after wearing my hearing aids all day?

When you begin wearing hearing aids, you can expect to experience some tenderness as you adjust to them sitting behind or in your ears. If this soreness persists after a couple of weeks, talk to your hearing healthcare professional, who will determine if your hearing aids require further adjustments.

Learn more about adapting to your hearing aids.

Will hearing aids make my tinnitus worse?

No. Many people with tinnitus experience relief from wearing hearing aids. If you do experience any change in your tinnitus you should contact your hearing healthcare professional.

How long will my batteries last?

Battery life depends on the length of time you wear your hearing aids, the size of your hearing aids, the type of circuit you have, and the size of battery you use. Ask your hearing healthcare professional about the estimated life of your particular batteries and refer to your hearing aid guide for additional information.

Why do my hearing aids whistle in my ears?

Referred to as feedback, whistling can be a result of your hearing aids being inserted incorrectly or your volume being too high. If adjustments to the fitting and volume do not correct the feedback, talk to your hearing healthcare professional, who will determine if your hearing aids require further adjustments.

Find out more about reducing the amount of whistling in your ears here:

Adapting to your hearing aids

Troubleshooting tips

If I have a hearing loss in both ears, do I need to wear two hearing aids?

Hearing healthcare professionals usually recommend wearing two hearing aids for people who have hearing loss in both ears. This is called a binaural fitting. Two hearing aids help to improve hearing in noise, localize sound, and improve clarity and sound quality. Studies have shown that people are more satisfied with their hearing aids when they wear one in each ear.

How do I decide which style of hearing aid to purchase?

Your hearing healthcare professional will recommend a hearing aid style based on the following factors:

  • your particular degree of hearing loss
  • the shape of your ear
  • any special features you require
  • your manual dexterity
  • your cosmetic preferences
  • your listening needs
  • your lifestyle considerations
  • your budget

How long do hearing aids last?

The life of your hearing aids depends on the style, how often you wear them, the amount of earwax produced, and how you care for them. On average, most hearing aids last four to five years before they require replacing.

Can hearing aids help me hear in background noise?

Digital hearing aids that offer directional microphones combined with noise reduction offer sophisticated ways of processing sound to reduce as much background noise as possible. However, noise cannot be completely eliminated by any hearing aids, and keeping some level of background noise also results in a more natural listening experience.

Can hearing aids cause a "lazy ear"?

No. If you wear hearing aids, your ears will not become dependent on them. When you remove the hearing aids, your hearing loss will be the same as before you inserted them. There is more downside to not wearing hearing aids if you need them than wearing them.

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Try before you buy
Now you can find out what it’s like to use hearing aids before committing to anything, with our free take-home trial program.

In their own words
Everyone has their own unique reasons for wanting to hear better. Have a listen to the stories of others who’ve chosen Unitron hearing aids.

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