Clinical impacts of FLEX
The relationship phase of the patient journey is represented by three distinct stages.
FLEX provides benefits at each stage.
First impression
- Create an incentive to engage
- Differentiate marketing from competition
Building trust
- Delight patients with risk-free trials
- Engage patients in the process
- Reduce fear and uncertainty
- Reduce sales pressure
- Engage family members
- Speed up acceptance
- Right technology on hand
Continuous care
- Improve patient confidence in decision
- Address changing patient needs
- Provide premium repair service
