Macau
Professional site
A Sonova brand

Were you looking for the following?

Hearing aids
User Guides and Pamphlets
Tutorial videos Tutorial videos
Hearing aids
User Guides and Pamphlets
Tutorial videos Tutorial videos
Hearing aids
User Guides and Pamphlets
Tutorial videos Tutorial videos
Hearing loss
Hearing loss
Hearing aids
User Guides
User Guides
MENU

The charging base displays a solid red light when trying to charge the hearing aids. What does this mean?

A solid red light on the charging base means there is an issue charging the hearing aids. Remove the hearing aids from the charging base, ensure that there are silver-zinc rechargeable batteries in the hearing aids, clean the contacts, and reinsert.


Frequently asked questions

Click on a question to display the answer

How do I plug in the charging base? How do I plug in the charging base?
How are the hearing aids placed in the charging base? How are the hearing aids placed in the charging base?
How do I know if the hearing aids are charging? How do I know if the hearing aids are charging?
How do I know if the hearing aids are not charging properly? How do I know if the hearing aids are not charging properly?
The charging base displays a solid red light when trying to charge the hearing aids. What does this mean? The charging base displays a solid red light when trying to charge the hearing aids. What does this mean?
The charging base displays a flashing red light when trying to charge the hearing aids. What does this mean? The charging base displays a flashing red light when trying to charge the hearing aids. What does this mean?
How do I know when the hearing aids are fully charged? How do I know when the hearing aids are fully charged?
How do I clean the charging base? How do I clean the charging base?
What should I do when the hearing aids emit a low battery warning? What should I do when the hearing aids emit a low battery warning?
Can hearing aids be stored in a drawer until they are needed? Can hearing aids be stored in a drawer until they are needed?
Can hearings aids be stored on the charging base if it is unplugged? Can hearings aids be stored on the charging base if it is unplugged?
Are the rechargeable batteries in hearing aids good for life? Are the rechargeable batteries in hearing aids good for life?
Are spare rechargeable batteries good for life? Are spare rechargeable batteries good for life?
Hearing aids that were placed on the charging base overnight only lasted a few hours. What happened? Hearing aids that were placed on the charging base overnight only lasted a few hours. What happened?
The battery cell on the hearing aid appears expanded and may be leaking. Is this dangerous? The battery cell on the hearing aid appears expanded and may be leaking. Is this dangerous?
< Back to rechargeable care and maintenance < Back to rechargeable care and maintenance